We are looking for customer-centric individuals to service our marketplace with empathy and judgment. You own your customer's issues and provide the best solutions and service by moving as fast as possible. You go out of your way to make sure the customer is taken care of. You exhibit the highest standards of customer service and are the customer's first point of contact. You are a problem solver and solution-driven. You think on your feet, take initiative, and know when to escalate situations. You work independently and thrive in fast-paced environments. 

Our customer base is solely within the United States at this time, but service to the nurses and workplaces who use our marketplace is 24/7.

Day-to-Day Responsibilities

Process customer contact and deliver prompt solutions through phone, chat, and email

You are quick and think on your feet. You communicate clearly and are at ease with handling difficult situations and customers, always responding with empathy. You're genuinely curious and take initiative to solve problems when you see them.