About Vector

B2B conversational data is the most underutilized asset in a business’s revenue strategy. Vector is on a mission to tell companies what they need to upsell or retain a customer in 30 seconds, based on months of multi-channel conversations.

Vector will be the solution to the often sought after Customer 360. Based on conversational analytics, Vector will aggregate, analyze, and provide the ability for businesses to create an experience that customers desire. We are on a path to be the Snowflake of Conversational Data.

About the role 🚀

The Principal Software Engineer is a founding member of our engineering team. You will play a key role in the early design of our web application architecture and the development of our Engineering and Product teams. You will have the opportunity to not only architect and build software systems, but also shape the organization itself. This is a high ownership, impact, and visibility role in building a product that will directly impact the future of Vector. Vector engineers will become an expert on the industry and spend time talking to users, planning our product roadmap, and working on go-to-market initiatives. As an early member of a new team, you’ll also play a major role in shaping the team’s culture and organization to help us scale.

Vector is building AI powered technology that has never before been created…YOU will be the key stakeholder in accomplishing these milestones.

What You'll Do

• Ship new, innovative technology at a high velocity
• Develop advanced integrations to Salesforce, Zoom, Gainsight, Hubspot, and many other B2B sales and CS platforms
• Strategize with sales, customers and prospects to identify new solutions
• Demonstrate expertise in LLMs, Node.js, Python, PostgreSQL, Pinecone (vector/embeddings), Amazon Web Services (AWS)
• Architect a Conversational AI-driven platform designed for multiple B2B use cases
• Primarily a backend focused role with requirements for frontend opportunities (Vue/Nuxt)
• Train and educate new engineers

What We're Looking For

• 6+ years building in a production environment
• Incredible expertise for backend development with a passion for frontend design
• Act like an owner: Autonomy in a role that will supercharge your growth both professionally and personally
• Ready to build a culture that will be the foundation of this business for decades
• Ability to communicate clearly and empathetically with folks who have different working styles
• Previous leadership experience to include hiring, onboarding and training a successful team, is a plus
• This position is for U.S. based applicants only