ABOUT THE COMPANY
Swayable is a fast-growing, cloud analytics product that measures public opinion and the impact of messages and advertising content on it. It is a 30-person team backed by top technology and social impact investors, including Y Combinator. Founded in 2018 by two physics PhDs, it is led by the former Executive Director for Digital Strategy at the New York Times. Clients include major consumer-facing brands (Amazon, Airbnb, Square, Paramount Pictures), technology companies (Meta, Google), researchers (MIT, Yale, Stanford) and mission-aligned advocacy campaigns (including multiple Democratic Presidential candidates).
Joining Swayable means being on a team whose work changes the course of history. The technology we develop is at the leading edge of transforming some of the world’s most important campaign organizations and enterprises: combatting disinformation, protecting democracy, and supporting the sustainable growth of consumer-facing brands.
ABOUT THE ROLE
Swayable is looking for a high-performing, fast-learning, and energetic Client Success Associate for a contract to hire position to support client relationships, insights, and expansion. In this role, you will advise our clients as they adopt Swayable’s innovative tools to support their mission.
WHAT YOU’RE LIKE
WHAT YOU’LL GAIN
You will be joining the Advanced Services Team at Swayable, which leads the highest value enterprise client relationships for the business. This includes large consumer facing brands (Amazon), as well as technology brands (Meta), and creative agencies (OMD Group). We are the primary interface between our clients and the product. We have a strong team culture with an emphasis on professional development. We have routine check-ins, regular two-way feedback and goal setting, and monthly retrospectives. Our team operates as a support network, where we regularly step in to help each other out.
The Advanced Services team is based in New York and San Francisco.
We are an equal opportunity employer. We strive to promote an organizational environment that values diversity and fosters growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other basis prohibited by law. The team especially encourages applicants from underrepresented backgrounds.