Forward is the fastest, easiest, cheapest way for a restaurant to make money online. Forward makes it easy to set up a virtual restaurant and run a restaurant’s online delivery business. Our mission is to become the off-premise (i.e., delivery, takeout, drive-thru) operating system for SMB restaurant owners. Off-premise and digital sales are booming and Forward will become the technology backbone for SMB restaurants. Forward has grown to over 600+ restaurants across the country processing over 1M+ orders.
Forward is backed by some of the best early-stage investors: Y Combinator, Floodgate, Slow Ventures, and SV Angel. We are also backed by amazing angels: Michael Seibel (Managing Director, Y Combinator), Babak Nivi (Cofounder AngelList), Kyle Vogt (CEO, Cruise), Daniel Kan (Cofounder, Cruise), Ryan Delk (CEO, Primer), Dan Romero (Cofounder, Farcaster), Guillaume Luccisano (Cofounder, Triplebyte), Ram Shriram (Founding Board Member, Google), Jeff Morris Jr. (Managing Director, Chapter One Ventures), Ravi Parikh (CEO, Airplane), Bobby Goodlatte (GP Form Capital) and many more.
Forward is rapidly scaling and looking for an Account Operations Manager to help execute on the vision of the company and create a culture of operational excellence. This is a tremendous opportunity to join a fast growing company that is built on a high impact, fast-paced culture.
We are looking for a motivated Account Operations Manager that will be directly responsible for managing our onboarding operations and the growth of Forward's restaurant partner portfolio. You’ll be reporting directly to the Chief Revenue Officer who will provide support to lead alongside your team, and you will play a pivotal role in accelerating the launch process and spearheading strategic initiatives with your team.
You will be expected to think critically and take ownership over your domain. To be successful in this role you will have:
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