Job description

The Etc Design Specialist manages interior design/ decor portion of projects : this includes Business development and exceeding client décor expectations. The Etc Design Specialist shall strive for exceptional interior design & curation of decor, exceeding client expectations of all deliverables. Integral participant in the customer experience by aiding in the overall direction of day-to-day operations, problem solving and decision making necessary to make projects successful. Additional responsibilities include enhancing relationships with on-going customers with great customer service and timely follow-up.

Responsibilities:
- Promotes Etc.Studio both internally & externally. Presents to A&D firms, potential clients & furniture dealers. Travels to other markets for BD.
- Project deliverables: Qualify clients, create presentations, look books, budgets, specifications & ordering product, reviewing QTE’s
- Helps with marketing materials & communications, internally & externally and social media (IG, LinkedIn, Blog, etc.)
- Attends industry events and peer networking opportunities.
- Develops peer level relationships with A&D leaders and customer stakeholders.
- Works on personalizing client Installs
- Reviews team members presentations and offers feedback
- Identify new products and project solutions by seeking out and forming relationships with new vendors and artisans.
- Lead creative efforts for key projects, to include directing customer engagement, programming, data collection, conceptual design, shaping design vision, design development, and presentation of customer deliverables.
- Drive project solutions and customer engagement to new levels in terms of business development, and innovative, custom, or one-of-a-kind solutions.
- Prepare design proposals, participate in RFP responses, and post bid project interviews.
- Ownership over budgets and project deliverables; strong communications and project management skills
- Produce exceptional final client presentations including final look book, budget
- Prepares order-ready packages to be converted into a formal quotation
- Learn and gain expertise in utilizing templates to further the decor process by: attending sales calls, co-create schedules, budget development, foster relationships with reps, methods of project management, and correspondence with key members of the team (designers, clients, contractors, etc).
- Illustrate proficiency using our ordering system by creating sales quotes and convert to sales orders.
- Ensure accuracy of sales orders by reviewing, verifying acknowledgements, verifying cost and delivery dates.
- Maintain organized files from setting up customer information to the close out of a project.
- Inform internal team and external customers of order status by preparing necessary tracking reports and communicating updates on a regular basis.
- Coordinate receipt, delivery and installation of product and services.
- Represent team during major installation projects and provide project management direction as needed.
- Assist the pre-project phase with the preparation and execution of proposal requests.


Qualifications:
Education/Experience

- Bachelor of Arts degree (B.A.) or equivalent experience in lieu of degree
- Proficiency in PowerPoint and Excel is required
- Experience in additional software ideal: Photoshop, CAD
- Prior experience with office contract furniture solutions/products a plus
- Installation, staging and or set design a plus
- Must have understanding and passion for interior design, and ability to represent the Etc.Studio brand

Compensation range: $85,000

15 days of PTO
9 Paid holidays
Medical/Dental/Vision Insurance
Profit Sharing
401k + Employer Match
Wellness App with reimbursement of up to $500/year