As the first Account Executive, you will spearhead our sales-led motion to grow revenue. To date, we have grown primarily through word of mouth, partnerships, and an inbound sales motion. Our inbound sales motion has allowed us to recently start capturing mid-market value customers as well, and it’s now time to start doubling down and investing in an outbound sales motion so we can grow revenue even faster.
A few of your responsibilities will include:
Improve our inbound sales motion –– Iterate on our existing inbound funnel to optimize and scale our sales efforts. Especially as we already have a strong funnel that can uniquely service customers with i.e high mail or check volumes, security requirements, advanced software features, etc, we’re confident that our current sales metrics (i.e 40%+ close rate for all inbound sales calls) and positive brand experience (i.e NPS score of 75+) will be the foundation needed for an Account Executive to hit the ground running.
Build our outbound sales motion — Develop our sales goals, playbook, and process so we can consistently convert mid-market value customers that we outbound to (includes testing new personas, sourcing leads, outreach, demo calls, closing, etc). This is an untapped channel of thousands that could use Stable, and you’ll play a pivotal part in building the foundations of what we expect to be a key source of growth in the next year.
Ensure customer success & growth — Work closely with our customer success, growth, and product team to develop our sales growth engine, track and manage the success of our highest value customers, improve onboarding communication and product usage, identify upsell and new revenue opportunities, and own each client relationship that is taken on.
This position is great for someone who is invigorated about wearing many hats in a fast-paced environment and is willing to help out with other growth needs, customer success, and operational initiatives. We are looking for someone who is adaptive and excited to work at an early-stage startup.
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