We're hiring an engineer to rework critical components of our infrastructure. Some examples include improving our caching mechanisms to deliver millions of real-time, user-facing metrics, and building data pipelines to support machine learning models that predict volume and generate staffing requirements.
Assembled is a Support Operations platform that assists companies in delivering exceptional customer service at scale. We support over 250 companies, including DoorDash, Stripe, Ramp, Salesforce, and Robinhood, by making optimal staffing decisions and improving performance and productivity (yes, sometimes with AI).
Apply here https://boards.greenhouse.io/assembled/jobs/4410713004 or email me at natasha (at) assembled.com