How you'll add value:
- Lead design initiatives from ideation to execution: Drive the end-to-end design process for complex, large-scale projects, ensuring that every user interaction is intuitive, seamless, and aligned with business objectives.
- Innovate with user-centric design: Collaborate with product managers, engineers, and other stakeholders to identify user needs and create innovative solutions that elevate the customer experience.
- Leverage data and research: Conduct and incorporate user research, usability studies, and data analysis to inform design decisions. You’ll balance qualitative insights with quantitative data to deliver actionable, high-impact designs.
- Create and maintain design systems: Develop and maintain cohesive design systems that scale across products, ensuring consistency, usability, and excellence in every interaction.
- Mentor and grow the design team: Provide guidance and feedback to Product Designers, fostering a culture of collaboration and continuous learning.
- Collaborate with cross-functional teams: Work closely with product, engineering, marketing, and leadership to prioritize and execute on the most impactful projects, advocating for the user at every stage.
- Present your vision: Clearly articulate and defend design choices in cross-functional meetings, bringing stakeholders on board and ensuring alignment on the product vision.
- Other duties as assigned.
What you'll need to be successful in this role:
- 5+ years of experience in product design, with a strong portfolio demonstrating your ability to design complex, high-quality products from concept to delivery.
- Proficiency in Figma (or similar design tools) with a deep understanding of design principles, including visual hierarchy, interaction design, and accessibility.
- Strong experience in user research and data-driven design, with the ability to leverage insights to craft intuitive and engaging user experiences.
- Expertise in design systems: You’ve built, scaled, and maintained design systems, and understand how to drive consistency across products.
- Excellent collaboration and communication skills: You’re comfortable working with cross-functional teams and can present and justify design decisions to both technical and non-technical audiences.
- Self-motivated and proactive: You take initiative, drive projects independently, and thrive in a fast-paced environment with shifting priorities.
- Experience working in a product-focused company, preferably in the SaaS or restaurant industry, is a plus.
- A background in or familiarity with the restaurant, accounting, or human resources industries.
- Experience designing for compliance-based interactions.
- Familiarity with web technologies like HTML, CSS, and JavaScript.
- An advanced degree in Design, Information Architecture, Human Factors, or a related field is a plus.