About the role

We're looking for a highly curious and data driven Business Operations Coordinator to join our team and take on stewardship of some of our key business data points and associated processes.

As our first Business Operations Coordinator, your mission will be to understand, monitor, document, and improve processes around key business data and processes. You should be excited about digging deep into discrepancies (going on a data treasure hunt!), identifying weaknesses in a process and collaborating on improvements, and creating simple and clear documentation. You'll be a great fit for this role if you are invigorated by the prospect of improving your spreadsheet and SQL skills, put value in building and maintaining relationships with coworkers in different departments, and wanting to lead a team driven by process perfection.

What's Firstbase.io?

Firstbase, a YC-backed company, is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.

More than ten thousand founders from over 170 countries have used our incorporation product, Firstbase Start, to launch their startup. For many founders, "firstbase.io" has become what they type into their address bars when they think about incorporating a business.

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:

• Democratizing access to financial infrastructure
• Automating tasks every founder faces when running a business
• Making tools and resources more accessible to everyone, everywhere
• Building integrated solutions for founders and removing friction
• Delivering opportunity to traditionally overlooked founders and companies
• Democratizing access to knowledge

Join us on a mission to increase the number of growing companies.

Who are we looking for

We are looking for risk-takers with diverse experience able to provide fearless feedback.

You will have the following responsibilities

• Manage key business process and data points across our systems
• Collaborate and manage Operations team members to scope, execute, and deliver on internal projects
• Identify and implement potential cross-departmental process improvements
• Monitor success of executed projects, and iterate as needed
• Own the generation and upkeep of process documentation related to your projects and key business data points
• Partner with Data, Product, and Support

Minimum requirements

• 1-2 years of professional experience, with at least 1 year of related experience working for a company with a recurring revenue stream preferred
• Proficiency in clear and concise writing
• Comfort with tools for data manipulation and visualization (like Excel, Google Sheets, use of SQL, etc.) a plus, the drive to learn or improve in this area is a must
• Use data to drive actions and answer questions
• Ability to dig into the details of an issue or discrepancy and be ruthless about following it through to the heart of the problem (how ever many layers deep that ends up being)
• Able to understand the detailed nuances of data and communicate those to the appropriate audience

Some perks you will enjoy

• Competitive salary & amazing equity package

We lean on some of the best market data to ensure that we offer the most competitive compensation.

• Hybrid work environment

We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.

• PTO + birthday off

We offer flexibility to allow people to relax and recharge whenever they need it.

• Build your ideal work setup

We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.

• Health benefits

Firstbase offers health insurance reimbursements to both US and international team members.

• Learning & development

We provide a stipend together with resources to help people grow and develop in their careers

If you think you’re unqualified or don’t meet all the requirements for this role, we encourage you to still apply. We celebrate diverse candidates, adjacent experiences, and simply put, good people who want to build great things. If that’s you, then we’d love to meet.