Community Outreach Coordinator


Date listed

2 months ago

Employment Type

Full time



Found on:

Responsive image Remote OK

Keywords: remote ancestry


Lightship is a clinical trials service provider leading in increasing access and choice in taking part in research to improve equity for all. We design and conduct studies in partnership with biopharmaceutical companies to accelerate bringing new therapies to market. Our approach is to engage people where they are and support them across their journey in a clinical trial, from first contact to study completion. We work to make it easy, convenient, and safe for people to take part by offering visits in clinic, at home, using our mobile research units, and digital health tools. By transforming the way, we conduct clinical research, we can decrease study timelines and reduce dropouts to accelerate development of better therapies.

Given Lightship’s distributed model and the remote nature of this position, the Community Outreach Coordinator must possess a willingness and desire to work independently without significant oversight. Lightship expects each individual to anchor their availability in the standard operating hours for their geographic location, however, true to our values of inclusion and flexibility, this role, along with all others at Lightship, may be asked to flex work hours to accommodate US West Coast, US East Coast, and UK-based time zones, based on business and/or patient needs. In practice, this may translate to days that have a slightly earlier start or evenings that have a slightly later end. Culturally, we aim to balance the ability to operate across time zones with respect for each individual's daily life.  Additionally, this position may require occasional travel for visits and key meetings.

The Community Outreach Coordinator will start in a contract capacity beginning with 6 months, with the potential to extend or transition thereafter. 

The Creative Manager is responsible for:

  • Planning, organizing, and executing community events in collaboration with Lightship’s Mobile Research Units (MRUs) to promote awareness and participation in clinical trial studies.

  • Conducting in-person outreach activities to educate community members about ongoing studies, address concerns, and encourage participation.

  • Coordinating giveaways, games, and activities at events to engage community members and create a welcoming atmosphere.

  • Recruiting, training, and managing staff and volunteers to assist with event logistics, participant sign-ups, and staffing of the MRUs.

  • Managing logistics, including securing permits, determining suitable parking locations, and coordinating staffing schedules to ensure smooth operation during events.

  • Assisting cross functional stakeholders in identifying potential community partners and organizations for collaboration, based on potential locations.

  • Cultivating and maintaining relationships with community organization partners to expand outreach efforts and maximize participation.

  • Collaborating with the cross functional stakeholders to develop outreach materials and strategies tailored to diverse community needs and preferences.

  • Collecting and reporting data on outreach activities including but not limited to: participant engagement, MRU logistics, and event effectiveness to inform future initiatives.

  • Assisting cross functional stakeholders in analyzing outreach metrics and feedback to refine strategies and improve outreach efforts.

  • Traveling to various community locations as needed to facilitate events and meetings.

  • Other duties as assigned.

The Community Outreach Coordinator has:

  • Required knowledge, skills, and abilities:

  • Passion for community engagement and a commitment to promoting health equity and access to healthcare services

  • Ability to work independently and collaboratively as a team player

  • Ability to adapt to changing priorities while maintaining demanding timelines

  • Ability to work simultaneously on multiple projects

  • Critical thinking and problem-solving abilities

  • Excellent communication skills, both verbal and written, with the ability to engage diverse audiences effectively

  • Excellent Attention to Detail

  • Education and experience

  • 2+ years experience in community outreach, event planning or healthcare promotion within clinical research

  • Bachelor’s Degree in public health, community development, social work, or related field preferred

  • Demonstrated proficiency in Microsoft Office Suite and familiarity with database management systems preferred

  • Valid driver's license and willingness to travel locally as required

  • Requisite combination of education, training, and experience

We would like to offer you:

  • An opportunity to help re-envision how clinical research is executed with inclusivity, increased diversity and accessible at the core

  • The chance to work with a patient-centered, clinically-oriented, collaborative team to support in the delivery of enterprise grade virtual-first clinical research solutions at scale

  • An unmatched opportunity to grow as part of an established startup with industry veterans, high-caliber investors, and a massive market opportunity

  • Great compensation

Generous benefits package, including:

  • Top notch healthcare (medical, dental, and vision) for you and your family.

  • A 100% 401(k) company match for up to 4% of eligible contributions with an immediate vesting.

  • Company provided laptop, your choice of a PC or a Mac

  • Monthly stipend for internet and phone expenses

  • Generous paid parental leave

  • Short & long-term disability

  • Life insurance and More!

The base salary range for this role is between $65,000-$95,000+, depending on education, skills, and experience.  To determine our compensation, we use a market-based approach that is geographically neutral. We believe that this demonstrates our company value of ‘believing in people’ – valuing the outputs and performance of each team member.

Please note: For the safety of our patients and each other, all positions at Lightship that require travel, in-person participation, or are patient-facing, do require vaccination against COVID-19.

Our commitment to diversity & inclusion:

Lightship is an equal opportunity employer and promotes a diverse and inclusive workplace. Lightship considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, sexual orientation, or any other status protected by applicable law.  EEO is the Law

Lightship is an E-Verify employer. Find out more here: Right to Work Poster E-Verify Participation Poster

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Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Design, Microsoft and Mobile jobs that are similar:

$60,000 — $110,000/year

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