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Technical Support Engineer

Churnkey | Remote (Preferably In North Or South American Time Zones)

Date listed

1 week ago

Found on:

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Keywords: nodejs

Churnkey is a rapidly expanding customer-centric subscriptions company actively looking for a Senior Full-Stack Engineer. As an early engineer at Churnkey, you’ll work directly with our CTO and product team in architecting and developing new features and product lines. To get a sense of what we’ve been building lately, check out our launch log(https://docs.churnkey.co/launch-log)
We’re looking for:
We are looking for a Technical Support Engineer to serve as a key player in both supporting our clients and contributing to our product development. This hybrid role is designed for individuals passionate about technology and customer satisfaction. Your responsibilities will not only involve addressing technical queries and issues, but also participating in feature development and product enhancements.
Desired skills to be successful:
* Technical Skills: Strong problem-solving skills with a foundation in software development, preferably in VueJS and NodeJS. A knack for troubleshooting and debugging technical issues.
* Customer Support Experience: Experience with customer support systems like Linear, Intercom, etc., and an ability to manage customer interactions effectively.
* Product Familiarity: Willingness to deeply understand our product suite, our technology stack, and the payment platforms we integrate with, such as Stripe and Chargebee.
If you or someone you know is a strong fit, please apply here: https://churnkey.co/careers

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