Helping developers solve their problems is at the heart of what we do. In this role, you will focus on customer inbounds and help our customers move toward PoCs and production environments. You will be expected to position our offering and go through the pros and cons of QuestDB in the context of each use case.

We are looking for an individual who is passionate about data and driven to create customer centric solutions with an underlying technical product. We recognise the value of enthusiastic and energetic individuals who are excited about interacting with open source communities as well as potential and current customers.

This is an open-ended role with a substantial degree of autonomy. You will own the development of the customer’s journey from inbounds to PoCs to deployments in production. You will also be working on demos (from idea to creation), tutorials, blog posts and any other initiatives to grow the awareness of QuestDB and increase our interaction with potential new users.

Responsibilities

• Work closely with our users and support them to build PoCs and production-ready solutions
• Strive to move users through our funnel, maximize retention rates and increase the adoption of our managed cloud offering
• Identify sales opportunities by validating business and technical requirements of our users
• Be the voice of our users and proactively channel their interests and experiences back to product, marketing, and software engineering teams
• Stay on top of market trends and new technologies to explore new partnership and integration opportunities

Requirements

• Experience working in technical consulting, customer success, or as a solution engineer for 3+ years
• Proficient in at least one common programming language and comfortable working with databases
• Ability to understand, learn and explain QuestDB's underlying technology and how it fits with specific use cases
• Passionate about databases, open-source software, and customer experience
• Hands-on and entrepreneurial mindset
• Excellent spoken and written English
• Familiarity working with time series databases and knowledge of SQL is preferred
• Familiarity with cloud-native technologies and observability tools is a plus