Date listed
1 month agoEmployment Type
Full timeRemote
YesFound on:
Your job is to keep our customers happy. You’ll be their first point of contact and responsible for technical support. When customers report an issue you’ll be expected to solve it or escalate to the engineering team if needed.
You’ll manage our email support, live-chat, and Slack support. You’ll be responsible for creating and maintaining product and support documentation, including help centre articles and tutorial videos.
About you
Bonus
The offer
About Tella
We're building the screen recorder that edits videos for you. We help startups and entrepreneurs create content that grows their business — just by recording their screen. We're a lean team where everyone has ownership of their domain. We're backed by Y Combinator, Gradient Ventures, Liquid2 and a bunch of great angel investors.
This is great opportunity for someone who’s keen to learn and wants to join a small, fast-growing startup in a technical role and work directly with the users of the product.
🎥 Make a 60 second video with Tella introducing yourself and include its link in your application.
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