Relationship Manager - Bangalore

Codingal

Date listed

1 month ago

Employment Type

Full time

Codingal is on a mission to inspire school kids to fall in love with coding.

Codingal (www.codingal.com) has empowered 500,000+ students by enabling them to start learning coding via competitions and high-quality coding education. The coding curriculum is based on K-12 Computer Science Framework and accredited by STEM.org, which students find very fun & engaging. Kids take live 1:1 classes from expert Computer Science teachers.

Codingal is a global company, based out of the US, and backed by top investors including Rebright Partners and Y Combinator. Parents and kids from all over the world trust Codingal to get high quality coding education. Read reviews here - https://www.codingal.com/reviews-and-testimonials/

We are looking for a full-time Relationship Manager to join the passionate Codingal team.

Key responsibilities

  1. Responsible for the retention, renewals and the referrals of the student
  2. Engage and preserve the existing customers and cultivate profitable relationships
  3. Interact with customers via calls and messages
  4. Document the queries of the parents and manage to solve them in time
  5. Maintain the feedback from the parents and ensure the proper action is taken in time

Required skills:

  1. Proficiency in English language
  2. Excellent communication and interpersonal Skills
  3. Past experience in customer success or sales is preferred
  4. Customer Satisfaction Focus: Ability to listen and active problem-solving skills
  5. Quick query response and resolution.
  6. Competent time management skills
  7. Past experience in Customer Service & Sales roles

Education:

• Bachelors in IT field is preferred

Benefits:

• Health insurance

• Provident Fund

Salary:

Annual Salary: INR 6,00,000 to INR 12,00,000 per annum including incentives. Fixed salary will be in the range of INR 4L-6L. Incentives are uncapped.

Location:

HSR Layout, Bangalore

Interviews will be conducted from the Bangalore Office.

You get to work with a young & smart team who are on a mission to inspire school kids to fall in love with coding. Come, and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!

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