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We are seeking a strategic and innovative Field Engineering Senior Manager to build our Field Engineering team. Reporting directly to the Head of Growth, you will be responsible for driving technical sales strategies, enabling customers to successfully integrate our AI solutions into their environments, and ensuring the highest levels of customer satisfaction.​​

Responsibilities

• Build and Lead Field Engineering Team: Develop the structure and processes for the Field Engineering team, including hiring, onboarding, and mentoring team members.​
• Technical Sales Leadership: Collaborate with the Sales team to develop and execute technical sales strategies that drive revenue growth and meet company objectives.​
• Customer Engagement: Engage directly with customers to understand their technical requirements, demonstrate product capabilities, and assist in solution design.​
• Product Alignment: Work closely with Product Management and Engineering teams to ensure that technical sales processes and approaches are aligned with the product vision and capabilities.
• Product Evangelism: Act as a technical evangelist for our products, showcasing their value and differentiation in the market through presentations, demos, and other means.​
• Cross-Functional Collaboration: Collaborate with Product Management, Engineering, and Customer Success teams to ensure alignment between customer requirements and product development.​
• Continuous Improvement: Identify areas for improvement in the sales process, product offerings, and customer engagement to drive continuous improvement and innovation.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.​
• 8+ years of experience in a technical pre-sales or field engineering role, with at least 3 years in a leadership capacity.​
• Deep understanding and hands-on experience with AI, machine learning, and cloud computing technologies.​
• Proficiency in container technologies such as Docker and Kubernetes, with experience in deploying and managing containerized applications.​
• Proven track record of leading successful technical sales engagements and driving revenue growth.​
• Strong communication and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences.​
• Experience working with cross-functional teams in a fast-paced, dynamic environment.​
• Strong leadership and team-building skills, with a focus on developing and growing a high-performing team.