Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalized, in-destination travel experience. Welcome's drivers are experts in the area and share their local know-how to make travelers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.

Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.

• One of the highest-rated global transportation companies with a rating of 4.9/5 stars

• 100 destinations in 50 countries with a goal to reach 400 by 2024

• 30 destinations launched in 2022

• Over 2,000 travel partners including 1,000 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.

• Over 1 Million travelers use the service every year

The Team

We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn’t join Welcome by chance, and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.

Who we're looking for

A part-time product designer to work closely with one Product Manager. Why part-time? This product team today has limited engineering resources and 50% of the features released are no design (API Integrations).

As a designer, you will not be asked to work on multiple team, projects.

Responsibilities

• Designs and delivers outcomes that anticipate the needs of our customers and create a frictionless and enjoyable experience for the user.

• Take new ideas from concepts to implementation

• MVPs, and ensure product excellence through launch and iteration

• Identify future opportunities, working as a thought partner to the product

• Communicates research findings to the product developers in a way that will allow them to create the best functionality and features possible.

• Contributing to the creation of our distinct visual language.

• Creating high-fidelity mockups/prototypes and iterating on them with product managers and stakeholders.

• Ship, measure, and improve designs based on quantitative and qualitative feedback

Good things about us

• Our products are not so bad or old that you hate them 😎 , but not so good yet that you have nothing to contribute

• The team has a perfect size: we're small enough to have minimum bureaucracy and corporate nonsense, but big enough to enable every person to do what they are best at and make a difference doing so

• Our development team is really powerful, motivated, and can do virtually anything

• The production cycle is fairly short: you start seeing your work in production really quick

• We have a solid measurement solution although we appreciate user testing & user interviews more than event tracking and analytics.

Tools we use

Figma for prototyping and delivery. We use Jira and Confluence to organize and document our work. Moqups.com is frequently used by Product Managers to visualize ideas + low fidelity UX.

Requirements

• Portfolio link with examples of previous works

• 3+ years of relevant design experience with web-based and/or mobile applications

• Experience working in a fast-paced environment to iterate and ship work that balances user and business needs

• Knowledge and interest in product strategy and vision

• Fluency in modern design tools (we work with Figma) and processes with skills in facilitation, research, interaction design, and visual design

• Strong understanding of user-centered design principles

Bonus Points

• Experience with user testing

• Experience in B2C or E-commerce Products

Benefits

• Flexible work-from-home policy

• The tools you need to successfully perform your daily tasks

• The unique opportunity to join “the next big thing” at the ground level

Interested? If we got you excited and you think you have what it takes to join a young, well-funded, and fast-growing startup, then just hit the "Apply for this job" button!