Madison Ave. Collective (our friends call us MAC) is seeking a skilled and motivated Content Strategist & Information Architect with 5+ years of experience to join our team. In this role, you will lead content strategy, information architecture, and UX research initiatives for complex organizational websites serving diverse public audiences. You’ll conduct stakeholder interviews, facilitate discovery workshops, develop content models and taxonomies, create site architectures, produce user journey maps, and write clear, user-centered website copy for projects spanning up to 1,000+ pages.

Local candidates in Corvallis, Oregon, or Colorado Springs, Colorado, are preferred, with a preference for fully on-site work, though hybrid or remote arrangements may be considered for the right candidate. If you’re passionate about user-centered content strategy and thrive in a fast-paced, research-driven environment, we’d love to hear from you!

Note: This is a full-time, salaried position open to U.S.-based candidates only.

About MAC

Established in 2008, Madison Ave. Collective celebrated our 17th anniversary this summer as a creative agency with our main office in Corvallis, Oregon, and a satellite office in Colorado Springs, Colorado. We specialize in accessible website design, branding, and digital marketing solutions for clients in higher education, public transit, and community health. Our team is driven by our “Rules of the Game”: Do good work, Stay curious, Play well with others, and Be a good human. At MAC, we value high-quality results, continuous learning, and collaboration, creating a culture where diverse perspectives drive creativity and impact. As a Creative Partner for Public Good, we’re committed to delivering solutions that make a meaningful difference for our clients and their communities.

What You’ll Do

As a Content Strategist & Information Architect at MAC, you will shape the strategic foundation of website projects through research, content strategy, information architecture, and user experience design. Your responsibilities will include:

Strategic Planning & UX Strategy:

• Developing comprehensive content strategies that align with organizational goals and user needs for medium to large website projects (up to 1,000+ pages) built primarily in WordPress, with some projects in Modern Campus or other CMS platforms.

• Creating content models, taxonomies, and governance frameworks that ensure scalability and consistency.

• Designing intuitive information architectures for complex, multi-stakeholder websites that serve diverse public audiences.

• Creating user experience strategies that inform site structure, user flows, and interaction design decisions.

• Creating user journey maps and other UX deliverables to communicate strategic recommendations.

Research & User-Centered Design:

• Leading user research initiatives including stakeholder interviews, user surveys, and usability testing to inform strategic decisions.

• Translating user research insights into actionable content strategy, information architecture, and UX recommendations.

• Facilitating workshops with diverse stakeholder groups to align on objectives and navigate complex organizational structures.

Content Development & Copywriting:

• Writing clear, user-centered website copy that aligns with content strategy and organizational voice.

• Developing messaging frameworks and content guidelines for website content.

• Creating page-level content and microcopy for key user journeys and interface elements.

Client Collaboration & Strategy Implementation:

• In collaboration with Account Managers, acting as a strategic liaison with clients in higher education, public transit, and community health, translating their needs into actionable content strategies and user experience plans.

• Ensuring websites adhere to content strategy and UX best practices, including usability, performance, and compliance with accessibility standards (e.g., WCAG).

• Creating detailed strategy documents, site maps, content models, and user experience frameworks.

• Contributing to process improvements and sharing insights to enhance strategic workflows, including the incorporation of AI tools.

What This Role Is Not:

This position does not involve SEO optimization, website development or coding, visual UI design, or digital marketing campaign management.

Who You Are

We’re looking for a strategic, research-driven professional who brings deep expertise in content strategy, information architecture, and copywriting. The ideal candidate has:

• Experience: 5+ years of content strategy, information architecture, or UX research experience, preferably in digital agency settings, with experience on large, complex websites strongly preferred. Strong understanding of UX principles and how they integrate with content strategy and information architecture. Proven copywriting ability with experience writing for web audiences.

• Technical Knowledge: Hands-on experience with content strategy for WordPress websites; familiarity with Modern Campus or other CMS platforms is a plus.

• Skills: Strong research methodologies including mixed methods approaches; content modeling and taxonomy development; excellent copywriting with clarity and user focus; excellent facilitation and presentation skills; proficiency with strategy and UX tools (Google Workspace, Miro, Figma, etc.); ability to manage complex stakeholder requirements and competing priorities; understanding of user-centered design principles and how they inform content and IA decisions.

• Location: Preference for candidates local to Corvallis, OR, or Colorado Springs, CO, with a preference for fully on-site work (hybrid or remote may be considered for the right candidate).

• Mindset: A collaborative, problem-solving attitude aligned with our Rules of the Game: Do good work, Stay curious, Play well with others, and Be a good human.

• AI & Efficiency: Curiosity about and comfort with using AI tools to streamline research workflows, support strategic analysis, or increase productivity.

• Education/Certifications: A relevant degree or certifications are preferred but not required.

• Bonus Points: Portfolio demonstrating successful complex website strategy projects from discovery through planning phases, including content strategy work, information architecture, and written content samples; experience with stakeholder research methodologies and workshop facilitation; knowledge of website best practices, including WCAG accessibility compliance; experience writing for public sector or mission-driven audiences; experience in higher education, community health, or public transit is a big plus; background working with mission-driven organizations and public sector clients; experience collaborating closely with UX designers and developers to implement strategic recommendations; ability to create low-fidelity wireframes in Figma.

Why Join MAC?

At Madison Ave. Collective, you’ll work with a tight-knit team that values creativity, impact, and collaboration. We offer:

• Meaningful Work: Lead impactful projects for clients in higher education, public transit, and community health, aligning with our mission as Creative Partner for Public Good.

• Collaborative Culture: Join a team of ~15 professionals who embody our Rules of the Game, fostering a supportive environment where your ideas matter.

• Growth Opportunities: Stay curious and grow professionally through hands-on experience and exposure to diverse projects.

• Competitive Compensation: The starting salary for this position will be between $75,000 and $95,000 per year depending on experience, with annual increases based on measured performance. Additionally, year-end cash bonuses are offered based on company profitability.

• Generous PTO Package: Enjoy 12 vacation days, 6 health days, and 9 holidays work-free (27 total paid days off per year).

• Other Unique Benefits: We offer regular activities like First Friday happy hour and pizza Wednesdays, fun retreats such as guided river rafting, and let’s not forget the unlimited free play on our vintage Ms. Pac-Man arcade (for those working in our Corvallis office). You’ll also have access to our staff recognition platform that lets you celebrate team wins, share appreciation, and redeem rewards for things like company apparel, restaurant gift cards, or even a massage at your favorite spa.

Note: Our company does not currently offer health insurance but this is a possible future benefit.

How to Apply

Please send your resumé, cover letter, and relevant work samples to [email protected]. Interviews are currently being scheduled with qualified candidates (October, 2025). If you have questions about this position, you are welcome to email us. No phone calls or drop-ins, please. U.S. residents only.