Hiring Technical Support Engineer | FlutterFlow

Technical Support Engineer

Flutterflow

Date listed

2 months ago

Employment Type

Full time

Remote

Yes

Found on:

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Keywords: remote flutter

As a Technical Support Engineer, you’ll work hands-on with our users to solve complex technical issues on building in FlutterFlow. This person is someone who loves solving problems and wants to learn everything possible about FlutterFlow.

This is a remote position.

What You Will Work On

  • Provide technical support to FlutterFlow customers via email and chat.
  • Be a product expert and technical resource for FlutterFlow customers. You will answer questions on product features and help troubleshoot technical issues.
  • Actively update and add to our online Knowledge Base. Create new help articles and update existing articles as product features or processes change.
  • Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues.

Who you are

  • 1+ years of experience with Flutter and Dart (this is a must)
  • Technical background (e.g. engineering, computer science, etc.).
  • Prior experience in customer support, customer success, or similar roles.
  • You love helping people solve problems. You are empathetic and customer-focused.
  • You have excellent communication (written and verbal) and documentation skills.
  • You are highly organized and can prioritize competing priorities.

Bonus Points

*Some experience working with Google Firebase. *You have used FlutterFlow and are familiar with our features. *Experience with mobile app development.

Benefits

  • Remote first team
  • Generous salary and equity package
  • Full Health/Vision/Dental benefits (US-based employees)
  • Flexible Vacation / Sick Leave
  • Flexible work hours

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