About SkyLink

SkyLink allows travelers to book and manage travel through chat or email as if they're talking to a corporate travel agent. Through recent breakthroughs in natural-language processing and generative language, our highly trained AI models are able to take colloquial English and handle complex travel itineraries and changes. We work with enterprises and Travel Management companies to drive productivity, increase booking throughput, and streamline operations. We are revenue generating and have customers.

We are backed by Menlo Ventures, Y Combinator, Human Capital, and Fortune 50 CEOs. Our board of advisor includes former CEOs of Global Travel companies.

About You

You are a rockstar engineer who loves to build complex products and systems from the ground up. You are a team player who enjoys collaborative environments but is not afraid to voice their opinion. You have a strong architectural sense and have a demonstrated ability to turn architecture into code. You thrive in ambiguous settings and know how to balance tech debt and "doing things right". You want to be part of a small, fast-paced, and energetic team looking to impact global travel.

About the role

We’re looking for our first founding ML/NLP engineer to help us build the best-in-class AI travel management platform. An ideal candidate has 3 years of NLP experience designing and building chatbots, is excited about using transformer tech to supercharge new chatbots, and is eager to apply their skills to travel.

A great fit:

• Strong understanding of ML concepts (NLP, model training, embeddings, etc)
• Has architected and built chatbots and/or NLP systems
• Is familiar with LLMs through APIs (OpenAI, etc) and with standing up your own models
• Has strong prompting skills and is working on bettering them everyday
• Ability to curate, test, and maintain datasets
• Strong programming skills (Python)
• Is scrappy, knows how to ship, and values progress over perfection
• Wants to set, maintain, and adhere to great software engineering standards (comments, testing, documentation, high quality review)
• Is just as excited to code and build as they are to architect and design software
• Wants to deeply understand technical domains and work on large-scale challenges
• Wants ownership and autonomy in a role that will supercharge your growth both professionally and personally

You will:

• Work with transformer models to architect and design a chatbot for travel using multiple sources of inventory on the backend
• Determine Intents and maintainable chat workflows from those intents
• Design a feedback mechanism for travel agents to better chat workflows and datasets
• Create and maintain multiple datasets
• Eventually, build individual preferences into our system

Tech Stack

• LLMs: OpenAI and Hugging Face
• Backend: Python, Django, Celery, Redis, Postgres
• Frontend: React, Typescript
• Infrastructure: AWS, Docker

Benefits

• Healthcare
• New laptop of your choice.
• 401(K) Plan
• Unlimited PTO
• Hybrid in New York City