Hiring Data Analytics Lead | OneSignal

Data Analytics Lead

Onesignal

Date listed

3 weeks ago

Employment Type

Full time

Remote

Yes

Glassdoor Rating

5/5 (5 reviews)

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily. 

1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C!). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. 

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. 

About The Team:

We're a small and nimble team. The individual in this role will be both an individual contributor and capable of growing out a team and managing Data Analysts as well as Data Engineers over time. As a strategic member of the Operations team, you will be responsible for unifying OneSignal’s data stack and enabling all teams to confidently make data-based decisions to inform our growth & GTM strategy.

In a typical month, the Data Analytics Lead at OneSignal might:

  • Evaluate ways to increase the efficiency of internal data flows, including designing our data architecture so it's easily accessible and well documented across the company
  • Derive actionable insight from the data including working with sales teams, customer success, and others to build reports to both acquire and retain customers
  • Maintain and build ETL pipelines between SaaS tools and the data warehouse. This could include Salesforce, Marketo, Intercom, NetSuite, Recurly, and backend entitlement data
  • Maintain and scale a cloud data warehouse that can be connected to a business intelligence tool. This may mean using the current tool that we have (metabase) or evaluating new tools.

What you'll bring:

  • 6+ years of professional experience, including analytics, business intelligence, data engineering, data science or comparable fields
  • Skills querying relational databases (SQL) and pulling data from various sources
  • Proficiency with at least one analytics language such as Python
  • In-depth experience with web analytics tools and analyzing online customer behavior
  • Familiarity with the Google Cloud Platform is preferred as our infrastructure is hosted on Google Cloud
  • Strong critical thinking skills and attention to detail
  • Strong interpersonal and communication skills. Ability to explain technical concepts and analysis implications clearly to a wide audience, including senior executives, and to translate business objectives into actionable analyses
  • Knowledge of database systems and data pipelines
  • Passion for understanding customers and their behavior
  • Experience using business intelligence tools such as Tableau, Looker, etc to develop and enhance dashboards and reports 

Qualities we look for:

  • Friendliness 
  • Modesty
  • Collaboration
  • Proactiveness
  • Sense of Urgency
  • Love of learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.

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