JOB SUMMARY

Storyblok and headless CMS authority support and reduce onboarding friction with the developer community through code sample creation, debugging, direct partner engagement, and long-tail support channels. Become a Storyblok advocate, talking about its capabilities and features. Help external developers to overcome missing functionalities or technical issues by using plugins, tools, apps, or custom scripts. Monitor external communities on Discord, Twitter, LinkedIn, and Dev.to to identify new content to create.

ESSENTIAL JOB FUNCTIONS

• Become a Storyblok and headless CMS authority, helping developers, partner agencies and customers to understand Storyblok and its capabilities, to easily implement a headless architecture on their projects, and to get the best from Storyblok’s features.
• Help developers and enterprise customers to understand and get value out of Storyblok by conducting workshops, writing tutorials and documentation, attending webinars, recording instructional videos, and giving product demos.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Identify and document missing pieces and technical issues in Storyblok APIs, SDKs, and services
• Help external developers to overcome missing functionalities or technical issues.
• Contribute code updates and bug fixes to Storyblok’s public open-source projects (e.g. SDKs, sample applications, starter kits).
• Propose new or enhanced features for the Storyblok Headless CMS based on the interaction with enterprise customers and the developer community.
• Monitor, engage with and support the Storyblok community on Discord, Twitter, LinkedIn, and Dev.to.
• Represent Storyblok at online and in-person events and public speaking opportunities, as well as leading the booth and participating in events sponsored by Storyblok.
• Help guide our roadmap of documentation, tutorials, and onboarding experience
• Passionate and highly knowledgeable about advanced topics and latest trends around web development.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

EDUCATION AND EXPERIENCE

• 5+ years of experience in web development.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
• Thorough knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
• Experience with public speaking.
• Experience with organizing meetups or other events.
• Good problem-solving and critical-thinking abilities. 
• Strong command of the English language.
• Good communication skills that facilitate interaction with multiple stakeholders and across departments.
• You are confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

DESIRABLE EXPERIENCE

• Experience with customer calls, developer support, or other developer relations activities.
• Experience with technical writing.

At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.