Content & Communications Manager


Date listed

1 month ago

Employment Type

Full time



About IDEX

Established in 2017, IDEX has set the standard as the premier high-performance decentralized exchange. The platform combines the speed and efficiency of traditional trading systems with the transparency and security of blockchain technology to create an unparalleled trading experience. IDEX is built for all traders, providing instant execution, millisecond latency, and gas-free settlement, while allowing users to maintain full control and custody of funds.

The Challenge

Crypto products live and die by attention. Our communications should drive awareness, consistently reinforcing the benefits of IDEX, in plain language, and how IDEX differentiates itself from key competitors.

There are a variety of audience members - traders, investors, developers, etc. - and our communications must be tailored to the right audience and delivered at the right time. These communications are fragmented across many channels including social, community (discord/telegram), and our blog/website.

The Job

The Content & Communications Manager will be the voice and mouthpiece across all of these channels. Your primary goal is to drive additional usage of the platform through product-focused content. Your efforts will be key to maintaining a steady flow of communications on a day-to-day basis to keep IDEX “top of mind” for potential customers.

Key Responsibilities

  • Lead our communications strategy to build awareness for IDEX.
  • Write and edit a variety of content, including long-form articles, promotional copy, press releases, news, and announcements.
  • Craft concise, user-focused copy for websites, landing pages, and apps, with a focus on enhancing UX and incorporating SEO principles to boost visibility.
  • Create social media content for channels such as Twitter.
  • Handle crisis communications, providing timely and effective responses to mitigate any potential impact on the brand.
  • Stay up-to-date with developments in cryptocurrency to ensure our content is relevant and engaging.

Preferred Qualifications

  • Proven experience.
  • Experience working on another protocol or exchange (Ideal but not necessary).

What We Offer

  • Ownership over different tasks.
  • Creative input.
  • A flexible and remote work setting.
  • Competitive compensation.

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