Overview

As a Care Advisor, you'll play a critical role in helping families choose Earth for their end-of-life arrangements. This is a quota-based sales position, designed for someone motivated to meet and exceed clear sales targets.

About Earth

At Earth, we believe how we say farewell matters. Our mission is to transform the end-of-life experience by offering families a beautiful, sustainable alternative to cremation and burial. Instead of traditional methods that harm the environment, our gentle, natural process transforms the body into nutrient-rich soil in just 45 days - returning life to the earth and leaving a meaningful legacy.

We're looking for empathetic, enthusiastic team members to guide families through end-of-life planning, helping them discover if Earth is the right choice for them.

At Earth, you’ll join a professional, passionate team, supporting a truly mission-driven company scale nationally.

About The Role

• Guide families compassionately through their end-of-life decisions, educating them on Earth's unique and sustainable services through online literature, tours, virtual meetings, and personalized phone consultations.
• Build expertise in both pre-need (planning ahead) and at-need (immediate need) arrangements, understanding and navigating the emotional sensitivities unique to each scenario.
• Maintain meticulous records in our CRM, managing 60-100+ daily calls, and strategically nurturing relationships through thoughtful follow-up emails.
• Work a consistent schedule (typically Monday–Friday, 8am–5pm) that also includes periodic evening shifts (5pm–8pm), weekend rotations, and holiday coverage to maintain our commitment to exceptional customer support seven days a week.

Required Qualifications

• 5+ years of professional experience
• A proven track record of exceeding sales goals and managing pipeline effectively
• Proficiency with CRM systems (ideally HubSpot or Salesforce)
• Confidence and a reassuring demeanor are critical in making families feel at ease and instilling trust in our service
• Position requires availability for evening, weekend and holiday rotational shifts
• Willingness to obtain a license in life insurance or funeral arranging (company will sponsor)

Compensation and Benefits

• $80,000 On Target Earnings (commission uncapped)
• Equity in the company
• Benefits: Medical, Dental, Vision, 401(k) plan
• Laptop, monitor for dual display, computer mouse, headset and other accessories for home office