Immunovant, Inc. is a clinical-stage immunology company dedicated to enabling normal lives for people with autoimmune diseases. As trailblazer in anti-FcRn technology, the Company is developing innovative, targeted therapies to meet the complex and variable needs of people with autoimmune diseases.
As a Manager/Senior Manager, IT Operations you will be a core member of the IT team and deliver across IT Operations. In this role, you will support the current install base with a strong focus on the customer. The successful candidate will have previously had roles in IT Operations supporting and delivering on a broad list of enterprise initiatives. Strong communication style and proven success managing a wide variety of priorities. Equally important to success is the ability to build relationships across the organization and to seek ways to support the enterprise IT objectives.
Partner with others in IT to ensure a high level of customer fist support is delivered in a timely fashion.
Support the execution of the IT operations strategy aligned with the overall business goals.
Support the design, implementation, and maintenance of the organization's IT infrastructure.
Partner with MSP in support of Office 365, Azure and cloud environments.
Partner with MSP in support of office and remote network and infrastructure.
Partner with MSP in support of all Immunovant’s end points.
Troubleshoot hardware and software issues related to internal IT systems.
Support IT projects, including the design and deployment of new IT systems and services.
Support the development of IT Policies and processes.
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field or equivalent relevant experience.
2-5 years of experience working in IT operations at a life sciences, biotech, or pharmaceutical company providing hands on technical support to a broad range of functions.
Strong desire to please the customer.
Working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and video conferencing systems (Zoom).
Strong critical thinking and decision-making skills.
Preferred location is near Immunovant’s NYC or Durham, North Carolina office.
Dynamic, interactive, fast-paced, and entrepreneurial environment.
Domestic or international travel are required 10%.
No salary data published by company so we estimated salary based on similar jobs related to Design, Video, Cloud and Senior jobs that are similar:
$45,000 — $80,000/year
New York City, New York, United States
Scrum Master , bswiftFull Time Employment
Senior Site Reliability Engineer , NearsureFull Time Employment
Senior Manager Pricing Operations , Okta, Inc.Full Time Employment
Senior Marketing Operations Manager , QuickNodeFull Time Employment
Senior Social Media Operations Manager , BNB Chain LabsFull Time Employment