As an Alliance Manager, you will be the primary contact and overall relationship holder for Ginkgo's customers, with responsibility for the success of at least one (and often multiple) major Ginkgo partnerships. Your role sits at the nexus of Ginkgo’s mission and strategy, and as the team member enabling our partners’ success on Ginkgo’s platform, you will be uniquely positioned to create impact both for our partners and for Ginkgo at large.
Alliance Management at Ginkgo is part of the Commercial Operations team, and we are looking to hire motivated candidates across multiple levels: Manager, Associate Director, and Director. Senior Alliance Manager candidates will report directly to the Head of Commercial Operations at Ginkgo, and own the success of Alliance Management across an industry vertical.
As an Alliance Manager, you will have a high impact and varied role, acting as both the account “portfolio manager” who understands the overall customer strategy and advocates for the partner’s needs, and also as the “product manager” who ensures that the scientific direction being driven by the Ginkgo technical team is building towards a commercially successful product for our partner. Since you are the primary interface with our external partners at various levels (from executive leadership to technical teams), you will be in charge of driving the strategy, tactical execution, account growth, and coordination of our diverse partnerships. Success in this role comes with the ability to effectively leverage the full breadth of the Ginkgo platform by coordinating with all of our constituent teams, including finance, creative, legal, commercial, technical, and corporate development.
Please note: This role requires the ability to be onsite at our Boston offices for 3+ days per week, in addition to traveling as necessary.
Act as the “CEO” of at least one Ginkgo partnership alliance, ensuring its overall success
Preferred Capabilities and Experience
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