Job Description This is a remote position.
LIMESURVEY
At LimeSurvey, we are on a mission to build the world’s #1 survey platform, emphasizing ease of use, stability, and extensibility. We achieve this together with our fast-growing community and an international team of survey enthusiasts based in Hamburg.
You can find LimeSurvey in over 140 countries and 80+ languages, serving local governments, NGOs, universities, students, small business owners, and publicly traded companies.
We are currently expanding our Customer Success Team and could use your expertise. If you’re looking for the next challenge in Technical Support, you might have just found it.
This will be your arena:
As a Technical Support Engineer, you will help us build our Technical Support Infrastructure. You will be the linchpin in ensuring our customers have an outstanding experience with our platform. Your role is crucial in bridging the gap between our technology and its users.
What you will be doing:
This is You:
Technical Expertise:
Experience:
Adaptability:
Programming Languages:
Other Technologies:
Competency:
LimeSurvey
The task ahead is varied, interesting, and challenging. You will work in a startup environment. You will have the chance to work with a growing friendly international team with a flat hierarchy. There is plenty of room for creativity and your own ideas. We offer a dynamic working environment with flexible hours—remote, from home, or in the office if you’re near our headquarters in Hamburg. We provide a competitive salary package based on the cost of living, including paid vacation, local public holidays, paid sick leave, and parental leave, along with employment and contractor options.
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