Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.
Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.
We're doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.
What does a work environment look like at Vouch?
Vouch is a Virtual First Workplace with office locations in SF, Chicago, and NYC . This role has remote work flexibility, as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time.)
This position is not eligible for employment in the following locations: SF Bay Area and NY Metro.
As a member of the success team, you will be responsible for ensuring our customers have a great experience after purchasing coverage with Vouch. The Scale Account Manager is a mid-level, client-facing role managing and retaining a diverse client base. You will be responsible for guiding existing customers through any insurance questions they may have, day-to-day servicing of accounts, renewal business, and supporting client needs when changing coverage. This includes providing service and expertise of US insurance, risk mitigation resources, and market knowledge of global insurance needs.
We pride ourselves on making things fast, easy, and tailored for our customers. Some of our best customer feedback is about our amazing customer experience and service. You’ll be responsible for helping us scale that reputation.
Nice to have:
Vouch provides a number of benefits to help you bring your best self to work:
The pay range for this role is: $95,000 to $105,000 per year.
Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company.
Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.
Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting @ vouch.us
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