☎ Community Phone

remote first and always

At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.

Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our vision is a future where technology doesn’t replace human connection, it strengthens it.

As a venture-backed, Y-Combinator graduate, we have the drive, resources, and motivation to revolutionize the telecommunications industry. We leveraged our technical expertise to deliver the flexibility of VoIP with the reliability of the cellular network and brought this technology to customers' existing landlines. We launched our revolutionary product two years ago and are quadrupling our customer base year over year.

With a remarkable 400% growth in recurring revenue in 2022, we’ve expanded from 17 fully distributed teammates to more than 80, serving clients like KFC, AT&T, state and local governments, General Motors, and homes across America. We are excited about our growth and eager to welcome team members who’ll help us lead the market with delightful customer experiences and a supportive, collaborative work environment.

Join us in our mission to put the power of the phone back into the hands of the people! Together, let’s build a future where the phone is essential in fostering meaningful connections.

🌟 About the role

Community Phone is looking for a Sales Trainer to help coach our team to success! We are looking for someone who loves to build best practices, mentor teammates, and inspire the team to do their best. You'll work to onboard new teammates and continuously improve our current team.

🚀 You will…

• Collaborate closely with sales leaders and their teams to deeply understand their needs and boost sales performance

• Deep dive into Community Phone’s sales motions to truly understand the drives of both sales performance and the customer experience we strive to deliver

• Identify gaps in the knowledge, skills, and behaviors at an individual and team-wide level 

• Build, maintain, and improve upon a world-class selling system, including competency frameworks and a variety of learning interventions that develop and foster world-class sales performance 

• Champion a culture of performance development and self-improvement across the sales teams

• Coordinate training and coaching initiatives aligned to our most pressing needs, product releases and changes in our markets

🏆 You are…

• An experienced facilitator of sales training and coaching sessions 

• Organized and detailed-orientated in the creation and maintenance of learning collateral 

• Data-minded in your approach to identifying learning opportunities and measuring the efficacy of the learning interventions you deliver 

• Technically savvy and comfortable delivering systems and process training as well as sales and customer service

• Knowledgeable in sales and possess a broad and deep understanding of sales processes and methodologies

• Equally Passionate about sales and people development  

• Authentic and inspiring leader who builds trust and credibility quickly

• Bring a sense of continuous curiosity to your work 

• Have a positive, can-do attitude that inspires belief in delegates and colleagues alike

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset , we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

visit about us for more info!

Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!

Our salary ranges are determined by role, level, and location.