Location: Venice Beach (Los Angeles)

About Us: Join our high-growth B2B SaaS startup as we revolutionize residential property management. We provide cutting-edge software solutions that empower large property managers to optimize their leasing processes and maximize value. As we scale, your insights and expertise will drive not only client success but also the evolution of our product and company strategy.

The Role: We are looking for a driven candidate, ideally with a background in top-tier consulting or investment banking, who is eager to tackle consulting-like projects to manage client relationships and also help with modeling and strategic planning.

Key Responsibilities:

• Client Engagement & Strategy Implementation: Develop and maintain strong relationships with key stakeholders at large property management firms, understanding their strategic goals and how our software can enhance their operations.
• Financial Modeling: Work across functions to influence strategic planning by forecasting demand and operational constraints, driving clarity through the process of maximizing growth and managing risk.
• Solution Design & Optimization: Collaborate with clients to tailor and refine their lease underwriting processes, ensuring optimal use of our software. This includes adapting and redesigning workflows, as necessary, to maximize software utility and client satisfaction.
• Project Management: Lead projects that align with both the client's needs and our strategic goals, ensuring timely and successful delivery of our solutions.
• Feedback Loop: Act as the voice of the customer within our company. Gather client feedback and work with our product development teams to inform and guide enhancements and new features.
• Performance Measurement: Establish and monitor key performance indicators to evaluate success and identify continuous improvement opportunities in client engagements.