At Luminai we're working hard on helping people spend less time on repetitive monotonous tasks that a computer could do, and instead let them focus on things that matter. Luminai is revolutionizing the way in which operational teams get work done, by developing and deploying more efficient ways to complete activities. You'll be working on cutting edge software with a team of people who are very supportive and collaborative, and care a lot about details.

What problem are we solving?  

High growth, fast-paced organizations are constantly and continuously deploying new products, solutions and features - which in turn creates new and complex processes for downstream teams including customer support. These teams become stressed, stretched too thin, and less efficient. Common problems, as simple as performing a refund, often require multi-platform touch points for team members which is frequently solved manually in a very repetitive manner. Luminai creates unparalleled efficiencies in how resolutions are achieved by serving as an enterprise OS connecting multiple platforms that people use, which significantly improves team member happiness and end customer experience.

Why are we solving this problem?  

By increasing handle time efficiency, we are improving the daily lives for both internal teams and customers. Teams are more productive and happy in their day to day - customers are more satisfied. Truly a win-win.

Hiring a Head of Sales

We're looking for a skilled, experienced leader to join as the Head of Sales. This leader will build, scale and oversee our sales strategy and team. As the leader of this team, you will support high-value acquisition efforts and strategically partner with our internal teams to drive revenue and product adoption. You will empower your team to engage and grow relationships with prospective customers. The Head of Sales will be responsible for driving sales strategy and co-owning Go-to-Market plans, partnering closely with marketing and customer success teams to define, test, measure, optimize and scale acquisition initiatives.

What you'll do:

• Drive revenue for Luminai through scalable sales efforts
• Build and scale the sales process, from first touch to acquisition closing.
• Create actionable plans within the team to drive product adoption and educate prospective customers.
• Partner cross-functionally to identify new strategic, scalable programs and outreach opportunities.
• Leverage data to analyze current initiatives to inform optimization opportunities to drive revenue growth.
• Ensure the right process, people, and tools are in place for Luminai’s current stage and beyond.

Who we're looking for:

• Minimum of 6+ years of experience in sales, account management, and product solution selling
• 3+ years of management experience
• Experience selling tech SaaS to B2B and/or enterprise customers
• Data-driven, capable of in-depth data interpretation
• Experience managing and mentoring managers as well as individual contributors with compassion and high engagement
• Leadership experience engaging and influencing at an executive level with cross-functional groups within a fast-growing organization
• Proven track record of building, developing and leading high-performing teams
• Excellent communicator and comfortable managing multiple tasks
• Strong leadership presence and ability to remain calm under pressure
• Solutions-oriented with strong problem-solving and strategy development experience
• Proven track record of reaching and exceeding sales goals and key metrics

Benefits & Perks at Luminai:

• Comprehensive health care benefits (medical, dental, vision)
• Flexible paid time off
• Financial planning support (401K, HSA, DSA)
• 5 months primary caregiver parental leave (plus part-time re-entry and non-concurrent leave opportunities)
• Learning and Development stipend
• Stipends for mental and physical fitness
• Coverage of workstation set-up, laptop included

Luminai will always value and strive for diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.