Targomo is a Berlin-based growing software company specialized in location intelligence. Our web-based platform, TargomoLOOP, supports well-known brands in the retail, hospitality and fitness industries across 25+ countries with AI-powered location network planning, data visualization and site selection. Our IT Infrastructure and DevOps team is looking for an IT System Administrator to strengthen our internal IT helpdesk and system administration efforts. Key responsibilities:

• Support: Provide and prioritise first level support and coordinate helpdesk requests. Responsively and effectively handle hardware and software related issues and complete requests for technical support in a timely manner.
• Administrate: Provide hands-on administration, system maintenance and staff support in a heterogeneous operating systems environment (Windows, Mac, and Linux). Install new software, configure, and apply upgrades and patches, device management and endpoint security policies.
• Set Up: Help set up technical equipment and workplace for new employees. This includes setting up new computers with software, creating accounts, assigning licenses, providing access to different applications and systems, etc.
• Maintain: Keep track of our internal distribution and management of hardware, software, licenses, permissions, orders. Maintain documentations and detailed inventory records of all IT equipment - manage hardware and software inventory over its whole life cycle.
• Take Care: Troubleshoot and resolve day-to-day technical issues - diagnose and correct problems. Perform smaller technical maintenance and part replacement works if possible and coordinate device repairs with external service providers if required.

Must-have skills:

• Knowledge of and experience with administration of different operating systems (Windows, Mac and Linux)
• Knowledge of and experience with general concepts/tasks/conditions of technical helpdesk and administration in a heterogeneous system environment
• Knowledge of and experience with device management, endpoint security and hard- and software inventory
• Knowledge, experience or general interest in applied network and security concepts/tools as well as open-source software
• Fluency in English in written & verbal form

Nice-to-have skills:

• Experience with software automation, system provisioning and advanced security strategies/tools
• Experience with Microsoft Office 365 and Azure Active Directory / EntraID environments
• Experience with microservices and container-based tools (Docker, Kubernetes etc.)

Benefits

• Flexible & inclusive workplace model to accommodate various needs and preferences
• Competitive compensation package
• IT equipment of choice
• Regular company socials
• A pet-friendly rooftop office in Berlin

At Targomo, we are committed to creating a safe environment for all individuals and do not condone discrimination due to race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic. We welcome and value applicants from all backgrounds and experiences. With regards to experience too - even if you do not meet all the requirements, we encourage you to apply!