Customer Service Agent (Remote)


Date listed

1 month ago



Keywords: remote qa

Surprise is the most exciting daily game to play and win amazing real-life surprises, VIP experiences, and unforgettable getaways, for fun or at work.  Apply today for the customer service opportunity of a lifetime.

Looking for a sharp and super helpful customer service pro to help QA basic customer issues and make sure they are happy. This role has a lot of upward mobility with the opportunity to on more responsibilities & make more money.

What you'll get

  • Work at Home – 100% Remote.
  • Mostly full time hours, but flexible around your schedule.
  • Job stability.
  • Training. Extensive paid product and service training.
  • Paid time off.
  • Benefits. Medical, dental and vision insurance with premiums partly paid by the company!
  • Referral Program. One of the best unlimited employee referral bonus programs out there!
  • Career Growth. Gain great experience to promote to higher roles and leadership training to prepare you for the next step!


  • Must have GED or High School Diploma.
  • Must be 18 years of age.
  • At least three months of customer service experience.
  • Ability to communicate with customers to build relationships
  • Ability to be a team player.


  • $90K base salary with full benefits
  • Fully remote position

Additional Requirements

  • Before applying, please download and quickly familiarize yourself with our app for a few minutes, which can be found here:
  • Provide your experience and a brief intro note as to why you’re excited to work at Surprise, and what you think of the app experience (this is imperative). As a customer service rep, we want to make sure you can articulate the benefits of the app as you will be speaking to customers about it daily!

We will reach out to all qualified candidates shortly upon application submission and schedule a time to chat more in depth about the role. Thank you and look forward to hearing from you!

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