Community Manager

Mirantis Inc. | United States

Date listed

1 month ago

Remote

Yes

Keywords: remote kubernetes

Company Description

Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity and providing one cohesive cloud experience for complete app and devops portability, a single pane of glass, and automated full-stack lifecycle management with continuous updates.

Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Societe Generale, Splunk, and Volkswagen. Learn more at www.mirantis.com.

Job Description

Mirantis is adding a Community Manager to our team! As a Community Manager, you will focus on building the overall brand of Mirantis to drive product adoption and usage of all Mirantis technologies. You will also work with developers within the Cloud Native ecosystem to see what challenges they face when working with Kubernetes and communicate with our developer community through all channels and help them resolve any issues they may have. You will support the community with tutorials, updated documentations, and helpful tips. The main objective is to drive product adoption within the community to increase Mirantis revenue.

Main Responsibilities:

  • Increase Product Adoption
  • Technical marketing activities
    • Build technical problem-solving content
  • Help develop a community of Mirantis advocates
  • Clearly measure KPIs and pacing goals
  • Focus on increasing revenue through community driven product adoption
  • Update FAQs, threads, and documentations etc.
  • Provide community support by building tutorials and articles
  • Document and analyze the community feedback in a structured way and suggest measures to best serve our community
  • Attend meetups, community events etc. as applicable, present Mirantis

Qualifications

  • Bachelor’s degree in Software Engineering or similar field; or equivalent combination of education and experience
  • 4+ years of relevant working experience in Cloud Native technology
  • Clear understanding of infrastructure and Kubernetes
  • Excellent communication skills and enjoy explaining complex technical solutions in a way that most people would understand it

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