We're looking for a team member with a strong enthusiasm for attention to detail and understands design is equal parts form and function. You will partner with engineering, product management, senior executives and others throughout the organization to help make our products a success. We are looking for someone who can think several steps ahead and is able to articulate their design decisions. We are building a world class enterprise design team and are looking for someone who puts our users first, has a ship it mentality and who is eager to gain experience and be part of that mission.
As a key and senior member of our Product Design team you will bring a deep understanding of user-centered design processes for enterprise B2B applications to help drive our bold product vision forward. You’ll work hand-in-hand with other designers, product managers, and engineers to understand the user problems, conduct user research, then translate those insights into optimized solutions for our users and customers. You are a critical, inventive thinker with a great design sense, a deep understanding of information architecture, a passion for data-driven decision making and an ability to communicate your ideas effectively within a cross-functional team. Above all, you are passionate about solving real problems for real people, and bring a positive attitude in the process.
Our ideal candidate has 5+ years of B2B enterprise software design experience working on challenging problems where you are not domain experts, but had to become one just enough. You are interested in all aspects of UX and Product Design: visual design, user research, interaction design, feature definition, and competitive analysis.
We’re a team of multidisciplinary designers who span user research, information architecture, interaction design, prototyping and visual design. We sketch a lot. We prototype a lot. We test and validate a lot. We write about our design process, our design tools, and encourage each other to show off our work to the world. We believe that the technological demands of modern applications are becoming increasingly complex, and as such we have a duty to make the tools used to develop and deliver these applications simpler and easier to use.
We work on dedicated product design that is led by a highly experienced enterprise UX industry professional (20 years). Our CEO is passionate about UX Design & Research, and we hold regular meetings with him to present key usability findings. User research is so important to our process and strategic initiatives that we have a dedicated microsite about our user research program. We have a dedicated UI engineering team to work on crafting the UIs so we can focus on the design and user problems, and a dedicated UX engineer to work on our UI component library with the design team. Product Design also leads our design system which includes patterns, guidelines, and our UI component library. We work closely and collaborate with marketing design who handles the .com site. We collaborate on a unified illustration library, company explainer videos, fun schwag for the company (socks, zoom backgrounds, stickers) and much more.
As a Senior Product Designer, you will have the opportunity for tremendous impact working here. While you will work on all our products on our platform, including Kaptain - our ML/AI Kubernetes product - you will have a leadership role on our flagship multi-cluster Kubernetes cluster management product Kommander. This is an opportunity to also do green field design work as we blaze the path forward on driving what the optimal user experience is for enterprise Kubernetes cluster management (some of our designs have already been copied by competitors.)