Customer Sales Service (M/F/D) // Movinga Gmbh

Movinga | Berlin, Germany

Date listed

2 weeks ago

Employment Type

Full time

Employees

101-250

Total Funding

$92.9 million

Glassdoor Rating

4/5 (254 reviews)

Movinga is Europe's leading full-service moving platform and our goal is to bring people to a new home with the best possible booking and moving experience. We bring customers and partners together to create a better moving experience and set new standards in quality, efficiency and service. We work with a network of 550 reliable partners, currently work in 5 countries and have already successfully mastered over 50,000 moves. Our success is due to our 100+ unique and talented employees who work with power and passion on our common mission. Our unique culture is guided by shared values: Trust, Passion & Curiosity. Where your expertise is needed

  • Moving is a big step for our customers- they expect an high class service from us
  • The reasons for which people move are usually positive: family offspring, civil partnerships, buying a house and much more. At Movinga you have the opportunity to accompany our customers in this important step.
  • You are the first contact for our customers and you will advise them on their move and their price offer by phone
  • We generate warm leads through our marketing channels, which you then convert into offers and revenue
  • You offer a great moving experience and a world class service to our customers
  • Engaging in qualifying conversations designed to communicate our value proposition and to discover sales opportunities
  • Consistently achieving monthly goals (e.g. 200 call minutes per day, 7 offers per day, 40k revenues per month)
Your nice to haves
  • Ideally, you have previous experience in sales or/and customer service
  • You have experience in handling customers over the phone
  • You like working with daily activity targets and goal setting
  • You are enthusiastic, self-motivated and like to work in a diverse team
  • You are an excellent listener and you have the desire to learn
  • You can deal in a friendly manner both with coworkers and clients
  • You possess strong web and computer skills: MS Office, Salesforce.com desirable
  • You possess excellent french skills (both spoken and written) and english is a +
Why us
  • We have wonderful colleagues for you
  • We offer an hybride working scheme (3 office days, 2 homeoffice days)
  • A salary of 2000 Euros gross
  • We offer 28 vacation days (+2 days increase after 2 years of tenure)
  • We have a brilliant international team with flat hierarchies and short decision-making processes for you
Equal Opportunity Movinga is an employer that promotes equal opportunities and values diversity. We look forward to all applications and warmly welcome everyone in the team. We strive to appreciate the unique skills that each individual brings to the company.

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