User Education Manager (M/F/D) // Linearity

Vectornator | Berlin, Germany

Date listed

4 months ago

Employment Type

Full time

Keywords: wordpress

Vectornator, by Linearity GmbH, is a powerful and award-winning vector graphic design software that simplifies the design creation process for everyone with innovative features and trusted by leading brands like Apple, Disney and Microsoft. Vectornator offers cross-platform functionality (iPad, iPhone, Mac) without compromising on power or quality. Our powerful software has reached over 5M downloads and has raised $24M+ in funding from one of the biggest Venture Capital firms globally (EQT, HV Capital & 468 Capital). Our mission, revolutionize the way people design all over the world. To accomplish our mission we need you! If you breathe design, love creating new ideas, and are an outstanding team player, this position is for you. We are an international mix of driven, passionate and talented people all brought together by a desire to create the best next-generation graphic design tool that the world has seen. We are a flat organization that empowers our people to be brave and do what they think is best for the team and the company. We believe in the power of collaboration, brainstorming and last but not least, in the super power each of us has hidden We are looking for a User Education Manager who's passionate about helping people learn how to design, who can drive these initiatives and help our users get even more out of Vectornator. You'll lead this major, multi-channel effort across our Learning hub, YouTube channel, and other evolving initiatives. It requires building robust systems to scale the development and distribution of tutorials, videos, written posts, product training, webinars and more. Tasks:

  • You'll own all content dedicated to teaching the Vectornator product to new users and deepening the proficiency and engagement of existing users
  • Create written and video guides, help documentation, webinars and livestreams, product trainings and onboarding, and more. Manage freelancers and eventually a team to scale production
  • You'll interface constantly with users to understand what they want to do with Vectornator and the content that will help them make it possible
  • Effectively distribute content to the right users via our learning hub, email, in-app messages or conversations with our customer support team
  • Collaborate closely with design, marketing and product & sales teams
Job requirements
  • 2+ years of a consumer centric SaaS/Mobile app experience - preferably in user education, help documentation, customer success, or customer experience
  • Proven content strategy or professional writing experience
  • Portfolio comprised of creative and well executed concepts that exhibit a strong sense of layout and typography
  • Hands-on experience with Content Management Systems (e.g. WordPress, Webflow)
  • Proven graphic designing experience and good knowledge in the graphic design industry is a plus
  • Passion about graphic design and digital art
  • Excellent writing and editing skills in English 
Benefits:
  • Competitive base salary
  • 27 vacation days
  • Flexible working hours to refresh your mind
  • Work from home option when you need a solo time to boost your ideas
  • All the company devices you will need to make your ideas come to life
  • A flat organization where you own your process
  • Freedom to pursue your dreams
  • Diverse and inclusive office with a team heralding from over 20 countries around the world
  • Work in style and comfort from our modern office in Hackesche Höfe, the heart of Berlin
Interested? Let’s Talk! Location: Berlin / Remote

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