About the role
Roku is looking for an experienced Manager of User Experience Design who has familiarity with the technical constraints and limitations of designing for TV's, to be a hands-on designer and leader of a team of interaction designers who craft easy-to-use, delightful experiences for tens of millions of consumers around the world.
You’ll be working with Product Management, Engineering, UX Research, and other team members to define and design new features that make content on the Roku platform simple to access, easy to understand, and a joy to watch. These features will help consumers access and enjoy content on the Roku platform. You will work with other UX designers to help define design systems for the Roku platform to ensure consistency while providing a consumer-grade user experience.
Roku has become famous for making sure each feature and product is as perfect as it can be – just look at our remote control or user interface – while still pushing the boundaries of what it means to watch TV. Outstanding user experiences come from people who have the vision to see the big picture while maintaining an incredible attention to detail. This comes from partnering with Product Management and internalizing short-term and long-term business goals; understanding Engineering capabilities and constraints; and applying your own user-centered design skills and expertise to bring the best possible experience to the users of these critical operational tools.
Great candidates are comfortable with ambiguity, though that isn't code for "sloppy." Even when you aren't sure, you should move forward precisely and quickly, knowing that action creates its own certainty. And because everyone here is empowered, your performance at Roku tends to come from getting others to embrace your idea. It's the most collaborative people who can drop their ego to create the win-win of success for our customers.
What you’ll be doing
Partner with product managers, engineers, and cross-functional stakeholders to understand requirements for consumer experiences and provide creative, thoughtful design solutions
Manage, coach, and inspire a team of designers, by providing vision and direction
Oversee high-quality design work in a fast-paced, complex environment, leading through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams
Explore a variety of design directions, and help the team do the same, analyzing the pros and cons of each
Balance qualitative and quantitative data to make user-centered design decisions
Communicate the user experience in design reviews with UX management and stakeholders using wireframes, flow diagrams, storyboards, mockups, specs, and/or lightweight prototypes
Iterate designs based on user feedback and business needs.
We’re excited if you have
8+ years of relevant industry experience as an interaction designer
3+ years managing UX designers working on consumer-facing features that span multiple platforms
Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process to create artifacts that document the design and user experience
Excellent communication, presentation, and interpersonal skills
Excellent problem-solving skills and relentless attention to detail
Proficiency in UX Design tools such as Sketch (or similar) to create user interfaces
Portfolio highlighting multiple projects demonstrating user-centered design (include online portfolio link with resume)
Relevant Bachelor’s, Master’s, or PhD in areas such as Human Factors, HCI, Cognitive Science, Psychology, etc.
**Please note that this job is a Manager level and is a multidimensional role requiring someone who loves the combination of mentoring, design work, user advocacy, and cross-functional collaboration. There was not an option for "Design Manager" under the "Primary Role" field, so we chose the closest option possible for the role.**