Customer Success Engineer

Fingerprintjs, Inc.

Date listed

4 months ago

Remote

Yes

Keywords: remote javascript

We’re looking for a technically focused Customer Success Engineer to help with customer onboarding, implementation, and collecting feedback from customers to help us build the best product. And most importantly automating this work as much as possible!

Our product is very technical and our customers are very technical so we’re looking for someone that will take the time to learn how our product works on a deep level. Bonus points for any applicants that know how our technology works before our first interview.

Ideal candidates will:
  • Have experience with JavaScript
  • Love automating everything
  • Have excellent writing/communication skills
  • Want to understand how our product works from the technical and business side
  • Have knowledge of internet technologies like Browsers, Incognito, VPN etc.,

Send answers to the below question with a link to your LinkedIn and any relevant work.
  • How do you know it's the right time to automate a process?
  • What is your strongest technical skill?

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