Senior Site Reliability Engineer


Date listed

2 months ago



Are you excited by tech? Does solving cool problems empower you to come into work every day? Do you see your job as more than just a paycheck? Are you a cloud infrastructure enthusiast who looks at problems through the eyes of a software engineer? If this sounds like you, then this may be the role for you!

The Tucows Platform Services team is a new group that's passionate about providing knowledge and standardized practices around tooling. We implement, educate and enable other groups to utilize tools like Consul, Nomad, Terraform, and Vault as a service, spanning multiple datacenters. 

We love working with smart, motivated people, and we love learning from each other!

About The Role

In this role, you can expect to:
  • Define SLIs, SLOs, and error budgets to ensure system reliability
  • Define system reliability and infrastructure standards and practices
  • Implement (but not limited to) HashiCorp enterprise solutions using private and public cloud infrastructure
  • Build tools for automating deployment, monitoring and operations of the overall stack
  • Collaborate closely with other internal stream-aligned teams
  • Collaborate in a remote-first environment
  • Contribute back to upstream OSS when appropriate
  • Participate in on-call rotation to provide application support, incident management, and solve problems
You may be a good fit for our team if you have:
  • A passion for solving interesting problems
  • A software engineering approach to solve operational problems
  • Familiarity with infrastructure management and operations lifecycle concepts
  • Configuration management experience (e.g. SaltStack, Ansible, Chef, Puppet)
  • Experience provisioning resources on public cloud (e.g. Azure, GCP, AWS) and/or private cloud (e.g. OpenStack)
  • Built or operated a service in multiple datacenters
  • Experience operating and maintaining production systems in a Linux computing environment
  • A solid understanding of containerization, service discovery and load-balancing
  • Container orchestration experience (e.g. Kubernetes, Nomad)
  • Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

About Tucows

Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains. 

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet! 

Today, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd! 


We offer a competitive compensation and benefits package with invested growth opportunities. So if you are ready to be part of a fast-growing technology company where you determine your future, we want to hear from you. We believe diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Salary and compensation

$90,000 — $110,000/year

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