Wan Circuit Provisioner

Apple | Dallas

Date listed

2 weeks ago

Employment Type

Full time



Total Funding

$6.2 billion

Glassdoor Rating

4/5 (15000 reviews)

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! This position will be responsible for the install and service delivery of new circuit requests supporting Apples growing global deployments of transit, transport and dark fiber network. Additionally this role will contribute to process and documentation efforts around the lifecycle of a circuit through to decommission.

This position will work seamlessly with both business project managers and engineers to efficiently deliver circuit services for handover as well as supervising the delivery through to implementation. The role will require accurate documentation of both external and internal circuit data as well as developing detailed project plans and processes. Attentiveness to resource allocations, project tracking, supervising change control process, testing and adhering to budgetary requirements are essential to managing the roles deliverables. This person will need to obsess over the customer experience, striving for excellence in communication and operational handover. Projects will vary in scope, size and complexity. In addition to the technical and business skills, this position also requires strong people skills and an individual who enjoys the dynamic nature of Apple’s environment.

Skills & requirements

  • Strong project management skills including planning and coordinating the complexities of circuit service delivery while regularly and effectively updating the customer.
  • Adept at anticipating a carrier next steps and proactively raising questions around possible risks to project timelines or goals.
  • Ability to maintain and build strong business partnerships with vendors that are passionate about ensuring all detailed requirements for service delivery are meet for each step in a project.
  • Strong foundational knowledge of networking, server and software implementation.
  • Dedication to internal initiatives that require focus and time away from ongoing provisioning projects.

BA or equivalent experience

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