Site Reliability Engineer, Observability


Date listed

3 weeks ago



The Role

Do you want to work in an atmosphere where your work can have a huge impact on the backend systems architecture design to front end development and everything in between? As a Site Reliability Engineer, Observability at Hopin, your mission will be to ensure reliability of our systems with a key focus on metrics, monitoring, tracing and automation for all our environments.

You will be in charge of building tools that help ingest and analyse data and build dashboards that provide visibility on the health of our most critical systems. You’ll collaborate closely with our infrastructure teams including our Site Reliability, DevOps & Security Engineers.


  • Designing and implementing observability platform, infrastructure, and frameworks
  • Implementing and maintaining systems for monitoring system health, logging, metrics and tracing
  • Working with teams on load testing and improving deployments
  • Working with engineering teams to enable them to support their services from development to production
  • Ensuring system uptime and reliability meets our internal SLAs

About You

  • Experience with metrics and monitoring (ELK, Prometheus, Graphite, Grafana, Nagios etc)
  • Software development skills in Python or Ruby
  • Experience with container runtime technologies (Kubernetes, Docker etc)
  • Working knowledge of public cloud platforms (eg. AWS, GCP)
  • Knowledge of SQL and database technologies including an ability to write complex queries

The Offer

  • Competitive salary
  • Fully remote, global team
  • Flexible schedules
  • Laptop assigned, Mac or Dell (Windows)
  • $800 USD for Home-Office set up
  • $1500 USD for Learning & Development

At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.

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