Cloud Operations Engineer

Aerospike Inc.

Date listed

4 weeks ago

Remote

Yes

We built our company around mission driven engineering.

We’re engineers, not academics. At our headquarters in Mountain View, our engineering offices in Bangalore and Tel Aviv, and our sales offices world-wide, we’ve assembled a global team that combines practical expertise in building high-performance products using distributed systems engineering, cloud computing, networking, databases, and software development. Whatever their role, each Aerospiker combines an uncompromising mindset with an unwavering focus on executing in service of the mission and on behalf of our community.

We’re here for the long haul. Continually improving Aerospike takes time, energy, and the hard work of many people. Our business model – with full speed and scale, open source funded by our Enterprise Edition – allows us to continue to innovate in systems and data structures, to provide high grade support, and be here to help when our customers and users need it.

Aerospike launched our Managed Service offering in 2019. This is a full-service solution for customers who want to outsource the operations of their upper and lower environments running Aerospike Clusters in one of the public clouds through various SLAs for service availability and performance.

The Cloud Operations Engineer is a member of our global cloud operations team that is responsible for 24x7x365 uptime and availability of our clusters under management. This includes provisioning new clusters and managing the lifecycle of the clusters. The COE will be expected to contribute new capabilities to our runbooks and execute existing runbooks.

Key Responsibilities

  • Be an Aerospike technical expert. Understand deployment patterns and all configurations that support these patterns.
  • Work in a highly collaborative team environment to design and implement fault tolerant/highly available and scalable infrastructure on “Major Cloud Providers” to exceed Aerospike internal SLAs and customer committed SLAs.
  • Provision customer infrastructure and software.
  • Execute cluster lifecycle runbooks as needed.
  • Support Aerospike’s commitment to security and compliance by supporting voluntary and compulsory compliance efforts.
  • Participate in the Aerospike Cloud Managed Service Tier 1 on-call rotation, audit health of infrastructure.
  • Create design specifications and demonstrate solutions with detailed documentation, flowcharts, layouts, diagrams, and charts.

Essential Business and Technical Skills

Required:

  • Excellent English language communication skills, verbal and written
  • At least 4 years experience with:
    • Linux administration and troubleshooting
    • Administering operational infrastructure
    • Scripting languages such as Python
    • Command-line utilities such as bash, grep, ssh, powershell, etc.
    • Version control systems such as git
    • Cloud hosting environment (AWS, GCP, Azure)
  • At least 3 years configuration-management / automation frameworks like Ansible, Terraform, Vault, Consul and CI/CD tooling and methodologies

Desired Experience with:

  • Experience managing and configuring complex multi VPC, multi region, multi cloud network architectures
  • Monitoring tools such as Grafana and Prometheus
  • JIRA for issue tracking
  • Agile software methodologies such as SCRUM and Kanban
  • Aerospike database (development operations focus) or similar distributed NoSQL databases
  • Experience in managing customer data using various cloud providers while running under SOC 2 and or ISO27001
  • Containerized cloud hosted infrastructure

About Aerospike

Whether you’re a new grad or a proven expert, you’ll have the opportunity to learn new skills, grow your career, and work with the smartest, most passionate people in the industry. Revolutionizing an industry requires a top-notch team. Become a part of ours today. Bring your big ideas and we'll take on the next great challenge together.

Aerospike’s HQ is conveniently located in Mountain View, CA with additional offices in London; Bengaluru, India; and Tel Aviv, Israel.

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