Ambassador Labs (formerly Datawire), the cloud native developer experience leader, enables developers to code, ship, and run applications faster and easier than ever. Maker of top Cloud Native Computing Foundation (CNCF) open source projects, including Emissary-ingress and Telepresence, Ambassador Labs delivers a developer control plane for Kubernetes that integrates the development, deployment, and production infrastructure for developers and organizations worldwide including Microsoft, PTC, NVidia, and Ticketmaster. Ambassador Labs is backed by top investors including Insight Partners, Matrix Partners, Trinity Ventures, and Four Rivers Group.
The Head of Customer Experience designs and executes on our overall strategy for acquiring and retaining customers.
About the Role
As Head of Customer Experience, you will own the entire customer experience for Ambassador Labs, from pre-sales to post-sales. This is a unique opportunity where you can design and build the full customer experience for a high growth company that is fanatically focused on delighting customers.
We strongly believe that Ambassador Labs’ success is dependent on hiring a diverse team. Diversity means a broader spectrum of opinions, ways of working and approaches to solving problems; we feel it is critical to helping drive the creativity, innovation and sound decision-making our customers love us for!
This is a demanding application process and a significant career move that’s well worth considering. We appreciate you giving us that consideration, and we promise to give you our full attention in return. Talk to you soon!
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