It Operations Specialist (M/W/D) // Verve Group Europe Gmbh

Verve Group | Berlin, Germany

Date listed

1 month ago

Employment Type

Full time

Who we are Verve Group’s omnichannel ad platform connects advertisers, agencies, brands, and publishers to people in real-time. With a privacy-first approach, Verve Group offers advertising innovation at scale with full-stack programmatic solutions in brand-safe environments. The global company is a trusted partner of 5,000+ advertisers and brands with direct connections to 4,000+ publishers and apps globally. Verve Group is part of Media and Games Invest (MGI) and has an international presence with over 200 employees in 20+ offices worldwide, spanning the Americas, EMEA, and APAC. Learn more at www.verve.com. We are currently seeking an IT Operations Specialist (m/f/d) to add to our growing team in Berlin. Your Responsibilities:

  • Manage user accounts and rights according to IT security policies and standard
  • Install, configure and troubleshoot computer hardware and software
  • Perform maintenance activities (e.g. backups, licenses, etc)
  • Respond to user queries in a timely manner and identify, research, and resolve problems
  • Document current processes and identify areas for improvement
  • Order IT equipment and manage accurate inventories
  • Work closely with HR to ensure a smooth On- and Offboarding process.
Job requirements:
  • 1-3 years of job-related technical support experience in a corporate IT environment
  • Technical understanding of IT hardware and software (Mac, Windows, and Linux)
  • Working knowledge of Office 365, Google Workspace, Slack administration
  • Foundational knowledge of networking-DHCP, Gateways, TCP/IP, and how it relates to desktop troubleshooting
  • Basic knowledge of database management systems (e.g. MySQL, Redshift, Cassandra, etc.) and web debugging tools (e.g. Charles / Fiddler / Wireshark/ Chrome DevTools).
  • Problem-solving approach with excellent communication and interpersonal skills
  • Ability to work as a port of a global team and independently
  • Fluent written and spoken English
  • Nice to have:  Familiarity with scripting languages (e.g. Python, JavaScript, Ruby, etc.), Jira work experience.
What we offer:
  • You are part of an international team of outstanding talent
  • You learn and grow in an environment characterized by flat hierarchy and entrepreneurial drive
  • We reimburse the public transport monthly cards (company BVG abo)
  • We cover your private telephone bill (20€ after-tax)
  • We top-up every month your Sodexo Benefit card (20 EUR/ month)
  • You are entitled to 27 vacation days/year.
Interested? - Please submit your 1-Page CV online 

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