Developers can change the world. Empowered developers can change the world faster. Ambassador Labs empowers developers to own the services they deliver. With service ownership, developers write, deploy, release, and run code all in a self-service manner, enabling them to receive immediate feedback and creating an accelerating loop of experimentation and improvement. Our customers code, test, and ship services at blistering fast rates compared to their competitors.
We are looking for customer-centric technologists with a passion to help companies learn, adopt, and scale their applications with the Ambassador Labs’ product portfolio.
You will facilitate customer-facing operations by acting as a front-line representative for understanding the technical and operational challenges our users face. You will focus on identifying where our Ambassador Labs technology provides a solution, presenting those solutions and supporting our users through their adoption process. You’ll also be a key representative at various conferences and events, where you present and discuss our technology to a passionate and knowledgeable community.
If you have a passion for solving complex problems, enjoy working with a broad technical audience and get real satisfaction from guiding people from problem to solution, we want to talk to you!
Built for Kubernetes managed environments, our flagship product, the Ambassador Edge Stack, goes beyond traditional API Gateways and Ingress Controllers with the advanced edge features needed to support developer self-service. The ease of installation, breadth of services, and support for full-cycle development have resulted in thousands of companies adopting Ambassador Edge Stack including Microsoft, PTC, Nvidia, and Ticketmaster. Our leadership team come from the likes of Rapid7, New Relic, SmartBear and Red Hat, to name a few. Headquartered in Boston, MA, Ambassador Labs has development locations around the world including Portland, Oregon, Canada, UK, and Europe.
We strongly believe that Ambassador Labs’ success is dependent on hiring a diverse team. Diversity means a broader spectrum of opinions, ways of working and approaches to solving problems; we feel it is critical to helping drive the creativity, innovation and sound decision-making our customers love us for!
How to Apply
We are looking forward to hearing from you. We move quickly and decisively. We don’t need to talk to 20 other candidates to make a decision, so if the fit feels right on both sides, you can be part of the team as soon as next week! The first step is speaking to our People Person, followed by the leadership/management team, and then a few of your future colleagues/team members. Interviews are typically 30 - 45 minutes, all remote. We’ll talk through your background, your approach to work, and dive into your knowledge. We want to hear about your real-life experience and successes, especially the users that you’ve made happy.
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Support Engineer, Ambassador Labs (previously Datawire)
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