HashiCorp’s Community team works directly with and for our wonderful community of open source software practitioners and contributors. We are seeking a Technical Community Manager focused on our Security products.
Technical Community Managers sit at the nexus of how our products are used, what gets delivered to our practitioners, and are critical to the practitioner experience. These individuals are usually first responders to our community through GitHub, Forum, other online mechanisms, and play a larger role in our inbound product feedback. Technical Community Managers help triage and prioritize issues within GitHub for direct and immediate feedback to Engineering and Product, as well as contributing to and helping organize more long term product feedback. Our Technical Community Managers often embed with Product and Engineering teams because of the need to raise urgent issues and drive those issues to resolution.
Technical Community Managers use the following methods to engage with and gather feedback from the community:
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