Chase Auto - Managing Director, Originations Product Owner

Jpmorgan Chase & Co. | Plano

Date listed

3 months ago

Employment Type

Full time

Keywords: fintech

The Auto Originations Product Owner is responsible for driving and growing our loan originations product solution in order to improve market and customer share across all of our customer channels including Dealers and Private Label Partnerships. To support this objective, the Product Owner will manage three Area Products focused on enhancing the following journeys: deepening relationships with dealers via strategic insights, providing dealers quick/automated decisions on applications, making it easier for specialists to review, approve, and fund loans.


• Accountable for the results of the Originations product line, tied to the business and product Objectives & Key Results (OKRs), customer satisfaction, and employee engagement as well as technology modernization agenda

• Define and own product strategy, vision/direction and roadmap to deliver desired business results

• Primary owner for the understanding of the customer journey within the Originations product organization (including market segmentation, valuation, sales, marketing)

• Understand underlying technology that drives products. This includes ownership for tech assets needed for product development (full view expectation to help drive end-to-end ownership and the assumption of the tech debt that builds up over time based on decision making)

• Use careful analysis of customer needs, competitive landscape, firms capabilities and financials to inform and deliver long-term product strategy and go-to-market plans

• Partner with other product owners to create multiple product line strategies for common interests

• Play a pivotal role in relationships between key clients -internal and external

• Emphasis on stakeholder management to ensure "the factory" is focused on the right things

• Build and maintain strong connections to senior leaders in relevant LOBs (e.g., Partnerships, Dealer Services) and partner on meeting LOB objectives

• Directly manage senior managers and their teams with meaningful yet defined accountability

• Drive morale and excitement across all teams, inclusive of direct and indirect reporting structure (e.g., technology, product, data science, digital, business stakeholders)

• Foster security-first mind-set and ensures the organization's risk and controls frameworks are in place

• Driven by customer satisfaction, technical reuse & reducing cost-to-deliver

• Persistently advocate for resources and prioritization across the multiple cross functional teams


• Extensive experience leading product lines that require complex operational systems and programming and have a major impact on the corporation's profitability

• Understands Auto line of business processes, policies and technology strategy

• Customer obsessed and ability to build compelling and differentiated experiences/product strategy

• Experience managing and executing a product's vision and strategy in a complex matrixed environment

• Strong problem solving/analytical skills/strategy and proven experience managing undefined business challenges

• Optimizing environments for teams, removing impediments and managing executive sponsorship to accomplish goals

• Driving the evolution of systems and maintaining state of the art capabilities

• Prior P&L experience (preferred)

• Experience in the Originations space, especially managing large teams and/or functional areas

• Understand technology stack

• Partnership and Influence

• Leadership, delegation, coaching skills

• Conflict Resolution and Negotiation

• Budget and Finance Management

• Market Segmentation and Valuation

• Respects, values, and promotes diversity and inclusion by managing to the unique capabilities and distinctions of team

• Knowledge and experience executing Agile model (Lean, Agile, etc.)

• Be well-versed in innovation and technology trends across the Auto industry and fintech in general

• Experience managing and driving vendor/3rd party strategyChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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