Site Reliability Engineer - Osmo

Byju's | Bengaluru, India

Date listed

3 weeks ago

Keywords: sql gcp aws python azure

BYJU'S is the world's most valuable ed-tech company and the creator of India's most loved school learning app. With 50 million registered students and 3.5 million paid subscriptions, BYJU'S has become one of the most preferred education platforms across the globe.We are looking for a versatile and self-driven engineer to ensure the operational reliability of our award-winning Osmo business (https://playosmo.com). Osmo redefines learning for children through play by seamlessly connecting the physical with the digital using reflective Artificial Intelligence. In doing so, Osmo transforms critical thinking, reading, math, coding and art into engaging fun activities for children.You will have the opportunity to work across a wide range of systems—from large-scale cloud services for storing and manipulating user data to an eCommerce engine for physical goods, including shipping, finance and logistics. Working with a great degree of autonomy, you will have the ability to shape and influence all aspects of our services. In essence, this role is all about reliability, efficiency and automation. In additional to individual contributions, this high-visibility role requires extensive collaboration across teams in India, U.S., & France to share expertise on reliability and automation.

Roles and Responsibilities

    • Ensure reliability and efficiency of both large-scale cloud systems and business operations
    • Build and manage systems, infrastructure and applications through automation
    • Support services before they go live through system design consulting and launch reviews
    • Maintain live services by measuring & monitoring availability, latency & overall system health
    • Communicate with non-technical stakeholders about priorities and technical solutions
    • Practice sustainable incident response and blameless postmortems

Experience and Skills

    • Strong ability to learn and ramp up on any new system in a very short time
    • SQL
    • Programming in at least one of the following languages: C, C++, Java, Python, or Go
    • Infrastructure like GCP, AWS, Azure
    • Automation and scripting

Preferred Qualifications

    • BS or MS in Computer Science or a related technical field
    • 6+ years of working experience
    • Systematic problem-solving approach, coupled with effective communication skills and a sense of drive
    • Extensive experience in supporting production Internet services
    • Knowledge of business platforms such as NetSuite, Salesforce, Zendesk

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