Zendesk provides a powerful and flexible customer service and engagement platform to 150,000 startups, growth companies and enterprises. We operate worldwide and have all the stuff you’d expect from a tech company - competitive pay, valuable RSUs (we're publicly traded & our share price in on the steady rise), benefits, beautiful offices, snacks, and more. We also have a culture deeply dedicated to collaboration and helping our staff keep a proper work-life balance, from flexible hours to remote work.
You’ll be joining a team that works on our Agent Status Keeper service. Agent presence is a complex real-time problem domain that needs a robust, scalable and maintainable solution.
Plenty of experience with Scala is a must. Ideally, in combination with highly scalable data stores such as DynamoDB and Kafka.