Technical Writer (M/F)

Primetrack Ag | Basel

Date listed

2 months ago

Employment Type

Full time

<div><div><div><p><strong>Background</strong></p><p>We are looking for an ambitious Technial Writer who is able to update our existing lifecycle documentation for the Swiss infrastructure hosting & support team.</p></div></div></div><div><div><div>General Information</div></div><div><div><p>Start date: 01.11.2020<br />End date: 31.08.2021<br />Extension: possible, but must be approved<br />Workload: 50% or 25%<br />Work location: remote</p></div></div></div><div><div><div><strong>Tasks & Responsibilities</strong></div></div><div><div><ul><li>Update existing lifecycle documentation for the Swiss infrastructure hosting and support team - to be in line with our latest standards</li><li>Create a new lifecycle documentation if nothing existing &ndash; based on existing documentation from our TIS teams</li><li>Key documents to be created & updated:</li><li>SOM (Service Operation Manual)</li><li>SOP (Standard Operating Procedure)</li><li>Working Instruction</li></ul></div></div></div><div><div><div><strong>Must Haves</strong></div></div><div><div><ul><li>Able to independently lead the investigation & interview sessions with technical experts &ndash; to gather inputs for the documentation</li><li>Experience with writing technical & process documentation</li><li>Experience with IT processes &ndash; at least generally ITIL and tools (SNOW, etc.)</li><li>Experience with access management &ndash; generally (Windows focuses, AD) and ideally (PAM, APS, etc)</li><li>Proficient in English - speaking & writing</li><li>Technical IT experience and overview (this project scope: infrastructure & its hosting &ndash; Windows, Backup, Nutanix / ESX / Virtualization, Storages)</li><li>Ideally experience within TIS & infrastructure hosting area</li></ul></div></div></div><div><div><div><p><strong>Nice to Haves</strong></p></div></div><div><div><ul><li>Former pharma experience</li></ul></div></div></div><div><div><div> </div><div><h2>Contact</h2><p>Jan Schmitz-Elsen<br />Talent Acquisition Consultant<br />+41 61 500 01 74<br /> <a href="mailto:[email protected]">[email protected]</a> <br /> <br />We look forward to receiving your online application with your CV!</p></div></div></div><div> </div><div><div><a href="https://datalynx.jobbase.io/apply/xqvcz2qe6g3t23j9ury3eo52aspy7gx"; target="_blank" rel="nofollow noreferrer noopener">Apply Now</a></div></div><div> </div><div><div>Find more vacancies at: <a href="https://primetrack.ch/en/"; target="_blank" rel="nofollow noreferrer noopener">http://www.primetrack.ch</a></div></div>;

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